Hail Hit Your Roof?
We Handle Everything.
From free inspection to final repair — Pioneer Chimney, Masonry and Roofing manages your entire hail damage insurance claim. We document the damage, meet your adjuster, and fight for a full settlement so you don't have to.
Most insurance policies require claims within 1–2 years of the storm date. Don't wait.
How the Claims Process Works
We've guided hundreds of homeowners through the insurance claims process. Here's exactly what to expect when you call Pioneer.
Call Us First
Before contacting your insurance company, call Pioneer. We'll schedule a free inspection and document everything properly so nothing gets missed.
Free Damage Inspection
Our certified inspector performs a thorough roof and property assessment, photographing and documenting all hail and storm damage in detail.
We File Your Claim
We prepare a comprehensive damage report and work directly with your insurance adjuster — advocating for a full, fair settlement on your behalf.
Adjuster Meeting
We meet your insurance adjuster on-site to walk through every item of damage. Our expertise ensures nothing is overlooked or undervalued.
Approved & Scheduled
Once your claim is approved, we schedule the repair or replacement at your convenience using premium materials that match your home.
Guaranteed Workmanship
Every job is backed by our workmanship guarantee. We don't consider the job done until you're completely satisfied.
Common Hail & Storm Damage
Hail damage isn't always visible from the ground. Our inspectors know exactly where to look — and what insurance companies need to see.
Roof Shingles
Cracked, bruised, or missing shingles from hail impact
Gutters & Downspouts
Dented, cracked, or detached gutters from storm debris
Fascia & Soffits
Impact damage to trim boards and ventilation panels
Skylights & Vents
Cracked glass, damaged flashing, or compromised seals
Chimney Flashing
Lifted or cracked flashing allowing water infiltration
Siding & Trim
Dents, cracks, or punctures in vinyl, wood, or fiber cement
We're On Your Side — Not the Insurance Company's
Insurance adjusters work for the insurance company. We work for you. Our team knows exactly how to document damage, present claims, and push back on lowball settlements — so you get the full repair your home deserves.
- Certified roof inspectors on every job
- Detailed photo documentation for your claim
- We attend the adjuster meeting with you
- Experience with all major insurance carriers
- No repair work until your claim is approved
- Workmanship warranty on all completed repairs
What Our Customers Say
"Pioneer handled our hail damage claim from start to finish. They dealt with the insurance adjuster, got us a full roof replacement, and the work was flawless."
"I had no idea where to start after the storm. Pioneer came out the next day, documented everything, and had my claim approved within two weeks. Incredible service."
"The adjuster originally wanted to patch a few shingles. Pioneer showed up to the meeting and got us a full replacement. Worth every minute of their time."
Frequently Asked Questions
Will filing a hail damage claim raise my insurance rates?
In most cases, hail damage is considered a weather event — a no-fault claim — and does not affect your premium. We can walk you through your specific policy details.
How long do I have to file a storm damage claim?
Most insurance policies allow 1–2 years from the date of the storm to file a claim. However, the sooner you act, the stronger your documentation. Don't wait.
What if my insurance company denies my claim?
We've helped many homeowners successfully appeal denied claims. Our detailed documentation and adjuster experience give you the best chance at a fair outcome.
Do I have to use Pioneer for the repairs if you help with my claim?
We prefer to complete the work — it's how we ensure quality — but we're happy to assist with the inspection and claim process regardless.
How much does the inspection cost?
Our storm damage inspections are completely free with no obligation. We only get paid when we do the work.
Don't Wait — Storm Damage Gets Worse
Call Pioneer today for a free, no-obligation roof inspection. We'll assess the damage and tell you exactly what your insurance should cover.